MONEY BACK GUARANTEE
We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.
Contact Seller Goto your order history and select the item. Discuss the issue with the Seller and see possible solutions.
Apply For Refund If you can't come to an amicable agreement after contacting the Seller , simply raise a claim by opening a dispute within 15 days following the delivery of your order or the end of the package receipt confirmation period (as listed in your order details).
Money Refund Most Seller s will return your money in 15 days, however; if it's not resolved, you can contact ContractPapers from the order detail page to escalate your dispute.
Seller s that offer 'Local Return' service will have the above 'Local Return' icon on their item details page. With 'Local Return' service, you could get 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item without any reason.
Return Shipment Fee The return shipping costs to the designated local return address are borne by the buyer.
What are supported shipping methods on ContractPapers ?
Digital Download Once Your Order Confirm Download link sent to your email id or/and you can download form DashBoard
Pay Secure when Buyer Opt Pay Secure all payment comes at ContractPapers wallet once order shipped and Buyer Received with rate/feedback product/order amount wilbe transfer to Seller after deduction of commission and other charges if any
Pay Direct when Buyer Opt Pay Direct Option all amount directly transfer to Seller account
Which payment methods can I use on ContractPapers ? You can select A. PaySecure (Paypal/Bank transfer )
Or PayDirect (As per Seller Payout setup Normally Seller set Paypal as well wire Transfer )
How can I pay by Wire Transfer (Pay Secure or Pay Direct )?
Regular orders (excluding promotions and coupon discounts) with prices over 500 inrcan be paid by Wire Transfer.
Please follow the steps below:
1. Select Wire Transfer on the checkout page
2. Click Continue to get the Beneficiary Account Number that you need to transfer your payment. Wire Transfers can only be made in Seller Country Currency
3. Print out the section containing your wire transfer information
4. Go to your local bank to transfer the money. Bring the printed wire transfer information and show it to the bank officer before making your payment
- Buyer Log into account Goto Order Section Click Report Bank and place Transection id along with Upload Bank deposit Receipt
5. The status of your order should change to "Paid" within 5 business days as per payment method in case of Pay Secure you can connect ContractPapers or in case of Pay Direct you can connect to Seller Via Ask Question Under Seller profile section
How can I pay through Paypal? Simply Click on Paypal Icon you redirected to paypal webpage